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Step 4: Enter the name of the new case priority into the Case Priority Name field.  Finally, click on the Save button.

Info

Only Project & Jira Admins (and any AIO Admins) have the ability to add new values for the Priority field as per their organization’s use. 

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Step 5: Finally, click on the Save button.

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Once you click on the Save button, the new case priority will be displayed on the screen.

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Step 1: To edit the case priority name, click on the Pencil icon for the case priority that you want to edit and change the case priority name. 

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Step 2: Finally Finally, click on the Save button.

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Step 2: Drag and drop the case priority using the drag handle icon for the case priorities that you want to rearrange.  

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Step 3: Finally, click  Click on the Done button.

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Steps to Archive Case Priorities

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Step 2: Once you click on the Delete button, a confirmation modal window will appear on the screen. Select a replacement Case Priority where you want to move the existing cases with the selected case priority that you want to delete.

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Step 3: Finally, click on the Delete button. 

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