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Info

  • If priorities have been archived too, then the ‘Marked for Deletion’ box appears below the ‘Archived Case Priorities' box. 

  • The ‘Marked for Deletion’ box disappears once the replacement of cases with new priority has been completed by the system.

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Cases with Deleted priorities will show the replacement type in the case details after the replacement is over. In the History tab, users can see that the priority has been deleted. An example is shown below.

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For further queries and suggestions, feel free to reach out to our customer support via help@aiotests.com. 

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