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AIO Tests allows users to customize the case types with the click of a button. On the test management tool, users can add new Case Type as per their organization’s use, edit existing case types, reorder case types, archive case types that are not needed for a particular project, and delete the priorities types that are no longer in use or are not applicable for the project or organization. 

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Step 3: Finally, click on the Delete button. 

Infowarning
  • Deleted case types cannot be recovered. This is an irreversible operation.

  • Deleted Types don’t show up in the Type drop-down of the Create and Edit Case pages.

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