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Step 3: On the Case Types page, click on the Add button.
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Step 4: Enter Enter the name of the new case type into the Case Type Name field .
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Step 5: Finally, and click on the Save button.
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Once you click on the Save button, the new case type will be displayed on the screen.
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Step 1: To edit a case type name, click on the Pencil icon for the case type that you want to edit and enter the new name for the case type.
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Step 2: Finally Finally, click on the Save button.
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Step 2: Drag and drop the case type using the drag handle icon for the case types that you want to rearrange.
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Step 3: Finally Finally, click on the Done button.
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Step 2: Once you click on the Delete button, a confirmation modal window will appear on the screen. Select a replacement Case Type where you want to move the existing cases with the selected case type that you want to delete.
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Step 3: Finally, click on the Delete button.
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