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| Info |
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Only Jira/Project admins or designated AIO Admins can take action on the Case Statuses page. For other users, the page will be shown in a read-only manner. |
| Table of Contents |
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Steps to Add a New Case Status
Step 1: To add a new case status, simply click on the Gear icon and select the Project Settings option from the drop-down menu.
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Step 5: Finally, click on the Save button.
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Steps to Reorder Case Statuses
Step 1: To reorder case statuses, all you need to do is click on the Reorder button.
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Step 3: Finally, click on the Done button.
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Steps to Edit Case Status Name
Step 1: To edit the case status name, click on the Pencil icon for the case status that you want to edit and change the case status name.
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Step 2: Finally, click on the Save button.
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Steps to Delete Case Status
Step 1: To delete a case status, click on the Delete button for the case status that you want to delete.
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