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User1 (Green)→ Indicates users can receive email notifications for new or edited comments in which they were tagged.
User2 (Red)→ Indicates users cannot receive email notifications due to their email preferences (this can be due to AIO email preferences or if they haven’t made their email address visible to all in Jira account preferences).
User3 (Blue)→ Indicates users can only receive email notifications when they are mentioned for the first time. If the comment is later edited, then they will not receive a notification. This is controlled by their AIO email preferences. To learn more about AIO email preferences, click here. To notify them again, it is recommended to remove them, save the comments and then re-mention them.
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Sample Email Notification
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