AIO Tests allows you to customize the case status as per your organization's needs with the click of a button. On the test management tool, users can add new statuses, reorder case statuses, edit the existing case statuses, and delete any of the existing case statuses.
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Only Jira/Project admins or designated AIO Admins can take action on the Case Statuses page. For other users, the page will be shown in a read-only manner. |
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Steps to Add a New Case Status
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Step 1: To delete a case status, click on the Delete button for the case status that you want to delete.
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Users need to specify an alternative case status while deleting any of the existing statuses as case status is a mandatory field. |
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Step 2: Once you click on the Delete button, a confirmation modal window will appear on the screen. Select a replacement Case Status where you want to move the existing cases with the selected case status that you want to delete.
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If users can’t delete a status then it means that there will be no status for adding cases to cycle/set/use as a linked step. An error will be displayed on the screen. |
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For further queries and suggestions, feel free to reach out to our customer support via help@aiotests.com.