Frequently Asked Questions

• What do I need to do to start AIO Tests for Jira?

To start using AIO Tests, ask your Jira Admin to start the free trial of AIO Tests from our Atlassian Marketplace listing. Once the app is installed, there is absolutely zero setup required to get started. To learn more about installing and enabling AIO Tests for your project and getting started, click here. AIO Tests is supported for Jira Cloud as well as Jira Data Center.

• What are test management tools for Jira?

Test management tools are applications used to extend Jira's testing capabilities. These test management tools can provide a range of features that can help in improving the testing process. AIO Tests is one of the powerful quality assurance test management tools that aims to simplify the entire test lifecycle with its powerful features such as simple test case creation and management, traceability with requirements, efficient case execution, and insightful reporting.

• Can I create multiple test cases at the same time in AIO Tests?

Yes, you can create multiple test cases at the same time in AIO Tests. To create multiple test cases, you can use an Excel or feature file. For more information, click here. 

• I want to switch to AIO Tests from another platform. Is there a way to import my test cases?

Yes, you can easily import your test cases from an Excel or feature file. So if your source system allows export of cases into Excel or CSV, you can import them in AIO. For more information, click here. There is also direct support available to migrate from XRAY and Zephyr.

• How can I import my data into AIO Tests from Microsoft Excel or CSV?

AIO Tests comes with an inbuilt utility to import tabular data (e.g. CSV or Excel) into the system. We have support for custom fields and custom values that may be present in your CSV file. To make it easier, AIO Tests provides sample Excels and CSVs to import your existing cases in just a few steps.

• How does AIO tests compare to the other tools in the market?

There are many test management tools integrated with Jira. Apart from being cost effective, what sets AIO Tests apart is the simple interface, having its own architecture but sitting right inside Jira, innovative features like AI Assistant, bulk update of existing cases, saving, sharing and subscription options for insightful reports, a quick responding support team, etc. The tool caters to teams of all sizes. Read what our customers have to say and start a free trial today. One is here to excite you

• Where can I find information about AIO Tests release notes?

You can find the AIO Tests release notes on the Atlassian website, where all the release notes are published.

• Can I just drop you an email for my queries?

Absolutely! You can ask us anything you want to know about AIO tests, as we would love to answer you. Here’s our mail for future use help@aiotests.com.

• Can I take a trial of AIO Tests to see how it works before purchasing?

Surely you can! Please start a free trial from our listing in Marketplace.

• What are the key indicators that AIO Tests could significantly benefit your testing process?

AIO Tests is the best option for you if you:

• Rely on spreadsheets for test management 

• Use a complicated, slow, and expensive test management tool

• Will like to have comprehensive view of automated and manual test results

• Require detailed reporting on test cases to track progress and determine areas for improvement

• Looking for 0 learning curve test management tool, yet have the flexibility to adapt to your process

• How can I report issues or request new features?

Well, there are 2 ways to report issues or request new features:

• Click on the Leave Feedback button at the top right corner of the AIO Tests application and send your feedback to us. 

• Go to the Contact Support from the AIO Tests application and select the appropriate choice whether you want to suggest a new feature or an improvement or want to report a bug or simply

• Email us help@aiotests.com

• What is the fastest and easiest way to learn how to use AIO Tests?

AIO Tests is an intuitive application, that makes it easy for users to get started. A quick overview of AIO Tests is in our 3-minute introduction video. It will provide you with a good idea of what the tool looks and behaves like. If you are new to AIO Tests, we recommend to start using the tool by reading the New to AIO Tests and Getting Started guides first. 

• How can I provide my feedback for AIO Tests?

We're glad to hear that you like AIO Tests for Jira. You can leave feedback or suggest ideas on our AIO Tests Support Portal. 

• What are the test automation frameworks supported by AIO Tests? 

We support most of the popular test frameworks ranging from Cucumber, TestNG to JUnit, Robot, NUnit, Postman via Newman, Nightwatch, Cypress, Behave, and many more.

• Do you support customization options in different fields for test cases? 

Yes, we support customization options in various fields for test cases. Users can mark fields as mandatory, customize screens by enabling/disabling fields, customize statuses, priorities, etc. Read more about our customization options here.

• How can I integrate AIO Tests with Jira? 

Integration of AIO Tests with Jira is a 2-way process. You can install the AIO Tests app from the Atlassian marketplace and then enable it for different projects to track test cases and executions. This integration provides you with a clear visibility into the testing activity in your organization and helps in traceability. You can track the linked issues at test cases and test run levels in Jira and update the status of the test case in the Jira story. 

• What makes AIO Tests better than other Test Management tools?

AIO Tests stands out from other test management tools due to its advanced AI capabilities, automating the test case creation process. It not only improves testing performance, but also reduces manual efforts. With its intuitive interface, testers can create and maintain manual and automated test cases together in a centralized location. The best thing about this tool is that it is easily integrated with Jira and provides a single interface for users to manage their projects and testing operations.

• What are the features of AIO Tests?

AIO Tests is a feature-rich test management tool that simplifies the entire test lifecycle. A customer-centric focus allows the team to cater to features requested by customers. It is difficult to list all the features but few powerful features are - simple test case creation and management, AI assistant for case creation, modularization of cases, traceability with requirements, efficient case execution, insightful reporting and agile automation. To get a quick view of the breadth of our features, click here.

• How can I use AIO Tests in Jira?

To get started with AIO Tests in Jira, access your project and enable AIO Tests from the left panel. Alternatively, you can select the AIO Tests from Jira’s app dropdown. The test management page will get loaded for the most recent Jira project that you would have accessed.

• Does AIO Tests support BDD?

Yes, AIO Tests allows users to create BDD test cases and export them to a feature file. It provides Gherkin keywords such as Given, When, And, Then and *; that are highlighted when a user starts to add steps in a test case. 

• A team member has created cases, but none of the other team members are able to see them, although the number in the overview dashboard is correct. Why can I not see all the test cases?

By default, cases are created in Draft status, and they are only visible to the user who created them. Draft status helps users hide "in work" cases and publish only when they are ready. 

Once the case is ready, the user may choose to put it Under Review, in case there is a review process in place. If not, then the status can be directly changed to Published. In Under Review and Published statuses, the cases are visible to everyone.

The overview page is meant to show the overall project activity. Hence, it shows the total cases irrespective of status. 

Similarly, for the AIO Tests Jira panel on the story, users can see cases that have been created by them (any status) and by others (Published or Under Review status).

• Do you have a guarantee? What if I'm not happy with AIO Tests?

We are confident that you will be happy with AIO Tests. If you have any doubts, try our 30-day free trial. 

• Can AIO Tests support my team's unique approach to managing test cases?

Yes! AIO Tests comes with in-built system settings for a quick start for any organization, removing the need to first setup things.

AIO Tests can be customized to suit the needs of your team/organization. Users have the option to customize screens, create execution workflows, setup permissions, etc. They can also add custom fields and customize everything from test status to case priorities. 

• Who can use AIO Tests?

AIO Tests can be used by Quality Assurance (QA) teams, software testers, and development teams to efficiently organize test cases, manage case execution, and collaborate on testing activities.

• What are the typical activities in AIO Tests for test management?

The entire test management process is captured in AIO Tests. Users can create cases, organize them in various ways, maintain their executions, get end-to-end traceability with Jira issues, use our integration with different automation frameworks and insightful reports to track and report of progress.

• What is AIO tests in Jira? 

AIO Tests stands for All-In-One Test Management for Jira. It is an intuitive Jira app that simplifies and optimizes the quality assurance process. This test management tool seamlessly integrates with Jira and makes it easy for it to trace requirements with tests and defects.

• Is AIO Tests free to use?

AIO Tests is a paid tool, which comes with a 30-day free trial. Its Cloud version is free for up to 10 active Jira Cloud users. The subscriptions for more than 10 users are billed per active Jira Cloud user. 

• Which countries and territories can access the AIO Tests AI assistant feature?

Here are the countries, regions and territories that can access the AIO Tests AI assistant feature:

• Why can’t I see cycles that have the cases for my Jira issue on the Cycles tab of the AIO Tests Jira panel?

The Cases tab in the AIO Tests panel shows which cases have been written and linked to the Jira issue.

The Cycles tab in the AIO Tests panel will show data if the Jira issue/task has been linked to a cycle using the highlighted option below. This tab is generally populated when cycles are created and linked for Jira tasks. As an example, if a regression execution is tracked as a Jira task in your Agile board. To do the regression task, you create a cycle in AIO Tests and then link this cycle to the Jira task. For such Jira tasks, the cycle would show in the Cycles tab. 

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• How to include/exclude sub-folder items?

To include/exclude sub-folder items, all you need to do is click on the sub-items folder included/ not included icon next to the search folder option in the case, sets and cycles sections (screenshot below).

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• Can I access the AIO Tests application from my mobile phone?

No, AIO Tests can only be accessed from mobile phones through a web browser.

• What time zone is shown when you subscribe to a report?

The time zone is taken from the user’s Jira settings - the user who is setting up the subscription. So the delivery time will be determined by the person setting up the subscription..

• What is the difference between a test case and a test scenario?

Both a test case and a test scenario are important elements of a test management tool, but they serve different purposes. Test cases are specific instructions which are used to test a specific feature or function of an application. On the other hand, test scenarios are high-level descriptions of how a particular feature or function of an application should perform.

• Does AIO Test support custom fields?

AIO Tests allows you to create custom fields as per your needs. It also allows you to import the case related custom fields as part of the import process. You can always edit or delete your custom fields as per your requirements. For more information, click here.

• Is it possible to change the order of test cases in a test cycle?

Yes, absolutely, you can reorder the test cases within a cycle. You just need to go to the cycle in which you want the cases reordered and drag and drop them in the desired sequence. For more information, click here.

• How can I delete archived cases?

To delete archived cases, you just need to go to the list of archived cases and right-click on the row of the case that you want to delete. To learn how to view the archived cases, click here. 

• Can I customize the charts and tables displayed in one of the generated reports?

Currently, it’s not possible to customize the charts and tables for the generated reports. The reports are predefined and do not offer customization options for altering the visualizations. Each report does have some options in the input of the report to decide what you want to show in the report.

• I would like a demo before purchasing AIO Tests. Is that possible?

Yes, absolutely. To request a demo, select a date and time from our calendar or simply email us your availability along with the time zone to help@aiotests.com.

• Can I migrate my test cases from another system?

Yes, you can migrate your test cases to AIO Tests. To learn more about migrating test cases, click here. 

• Can I use a test case to test various system versions or builds?

Yes! A test case is like a test template that you can reuse to test different system versions or in different releases by creating multiple cycles. 

• Can I link test cases with Jira requirements?

Yes, absolutely. You can link test cases created in AIO Tests with requirements in Jira . This helps you ensure comprehensive test coverage. By linking test cases with Jira requirements, you can track which requirements are being tested and ensure whether test cases cover all the requirements. 

• Can I clone a case in AIO Tests? 

Yes, you can clone a case in AIO Tests. By cloning a test case, you can not only create multiple copies of an existing case but also use its details without creating it from scratch again. To learn more, click here. 

• Can I extend my free trial to use AIO Tests? 

Yes, please reach out to us via help@aiotests.com.

• Can I install AIO Tests on a Data Center product?

Yes, AIO Tests has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the AIO Tests.

• Can I execute a test case multiple times in a cycle? 

Yes, you can execute the same case multiple times in the same cycle. To execute the same test case again, simply click on the Add Run button in the execution cycle screen. For more details, click here. 

• Can I link a test case to other test cases?

Yes, it’s possible to set a relation between test cases. AIO Tests allows users to link the steps of test cases with other cases while creating/editing cases. To learn the way to link a test case to other cases, click here. You can also link cases from other projects.

• How to Add a Comment to a Case?

You can always add comments to a case by going to the case details page and posting your comment. All you need to do is click on your desired case key and scroll down to the bottom. There, you will find the field to add a comment. Just type down your comment and click on the post button. You can also tag your team members using the '@' symbol.

• Can I share a report with a specific user via URL so that they don’t need to enter the input criteria?

Yes, AIO Tests allows you to share the reports you have generated. Just click on the My Saved Reports option, hit on the three vertical ellipses for the desired report, and select the Copy URL option from the dropdown menu.

• Is there an option to track the defects and their resolution in a cycle?

Yes, absolutely. You can always track defects and their status (Resolved/Unresolved) by generating the defect trend report in the reports section. In fact, you can track the defects of not only one but multiple cycles at the same time. For more information, click here.

• Do BDD/Gherkin test cases allow example tables?

Absolutely Yes! Import of feature files having scenario outline cases, are imported as cases with examples. Each scenario outline maps to one case with all examples shown in the Examples section in the Steps screen, thus giving a uniform view of automated and AIO Tests.

Creation of scenario outline cases from Cucumber results is not supported because of the lack of relevant information in the report. However, if case keys are mapped to scenario outlines, then results can be seamlessly reported to such cases. For detailed information, refer to the Cucumber guide.

• Is it possible to connect AIO Tests with POSTMAN?

Yes, you can connect AIO Tests with POSTMAN. AIO Tests has introduced Postman integration. Users can use the newman-reporter-aiotests to report API results to AIO Tests. Tests can be created from results file as well.

• Is it possible to have an AIO add-on for specific individuals in the project? 

As per Atlassian policy, the pricing for the Cloud version of the add-on is determined by the number of active users in Jira, irrespective of the actual number of users using the add-on. For example: if you are being billed for 250 Jira users by Atlassian, then the add-on will also be billed for 250 users, even if only 100 users are using the add-on.

• How much test data can I store in AIO Tests for Jira?

AIO Tests offers 200 GB of storage space for attachments . 

For further queries and suggestions, feel free to reach out to our customer support service via help@aiotests.com.